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  • MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Connection Problems #4233 |

    Hi MAHIR,
    Our customer service is assisting your problem.
    Thank you.

    Miicraft team

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Operate the Printer #4029 |

    【Maintenance】Picker cannot operate normally or make noise
    Cause1:There are dusts and oil stain stuck in the Stepper moto. =>
    1. Let the Z-platform moves downward
    2. Spray the grease on the screw shaft on top of stepper moto
    3. Let the Z-platform up and down to make grease spray into stepper moto

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Operate the Printer #3983 |

    【MiiUtility】 Cannot find printer online
    Cause1:Computer’s proxy setting is open => Close computer’s proxy setting
    Cause2:Printer and router connection has problem =>
    1. Check printer and computer are linked to the same router
    2. Check router’s loading
    3. Shorten the distance to enhance signal

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Technical issues #3920 |

    Hi padano,

    For large area printing, in order to let model printed and stick to the picker, it’s inevitable hard to remove.
    Below methods you may try:
    1. Use box cutter to remove the printed model
    2. Adjusting the curing time and find the balance point

    Regards,
    MiiCraft team

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Teflon tape #3785 |

    We provide printer’s accessory including teflon tank.
    You can buy from local distributors or e-mail to sales@miicraft.com

    BR
    MiiCraft

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Technical issues #3725 |

    We usually set 15 seconds base curing time for BV005.
    If still cannot work, please try to extend the Base curing time from 15 to 25 seconds.

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Technical issues #3711 |

    Below two methods may help you
    1. Over 4 layers Buffer layer is needed, to prevent the shrinkage base lose from picker.
    2. Extend the Base curing time to over 15 seconds or more.

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Technical issues #3710 |

    Different type of resin will expand or shrink after printing.
    You can use the function in MiiUtility “Resin shrinkage compensation” to solve the problem.
    MiiUtility

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Connection Problems #3477 |

    Hi Rahul,
    Sorry for late reply.
    We’ve receive your email, and our customer service engineer will help with you ASAP.
    Please kindly check with email, thank you!

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Technical issues #3456 |

    MiiCraft 125 series Spec: 405nm or 365nm (depends on model)
    https://miicraft.com/product/miicraft-125-series-tech-specs/

    MiiCraft + : 405nm

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Slicing problem #3398 |

    Hi both,
    To make slicing easier, we’ve released a free slicing software for MiiCraft 125 series.

    MiiSlicer
    Execution files download: https://www.dropbox.com/s/ebw0nsacrhwot5b/MiiSlicer.rar?dl=0
    P.S. We’ll keep updating the software, the latest version can be download from Support page (MiiCraft Website).

    MiiCraft team

    Open Source download: https://www.dropbox.com/s/tt1pl24lye5679z/LICENSE?dl=0

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Updating Ardunio #2725 |

    Hi Tammo,

    As a gentle reminder, we do no suggest customers to modify the firmware and are not responsible for the problem caused by customers’ modified firmware. Thanks for your understanding.

    For your information only, when Arduino board is installed on MiiCraft printer, firmware can be updated via USB port on the MiiCraft printer. If Arduino board is removed from the printer, firmware can be updated via USB port on Arduino board.

    Regards,

    MiiCraft Team

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Updating Ardunio #2686 |

    Hi Tammo,

    We are sorry that we do not release the source code.
    On the other hand, for your information, hardware wise, the update of firmware can be done through USB port on MiiCraft.

    Thanks for your support to MiiCraft.

    Regards,

    MiiCraft Team

    MiiCraft Sales
    管理員
    Post count: 25

    Hi!
    We guess you are talking about MiiCraft Builder, right? Please be informed that one licence of MiiCraft Builder can only be registered and installed with one system ID.
    For your information, you can still use MiiCraft Suite to do slicing of your stl files, convert the format of the output by “Transfer” to zip file and upload to MiiCraft+ for printing. You can dowload “MiiCraft Suite” and “Transfer” from Support page.
    Please let us know if we can provide you further information.
    Regards,
    MiiCraft Team

    MiiCraft Sales
    管理員
    Post count: 25
    回覆至: Question please! #1100 |

    Hi,
    Yes, we can provide clear resin to you.
    And we also have one free teflon module for you to replace if needed.

    Thanks.
    Miicraft team

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